Privacy & Cookie Policy

  • Home
  • Privacy & Cookie Policy

Privacy & Cookie Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.4 In this policy, “we”, “us” and “our” refer to Coventry Kerala Community.

2. How we use your personal data

2.1 In this Section 2 we have set out:
(1) the general categories of personal data that we may process;
(2) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(3) the purposes for which we may process personal data; and
(4) the legal bases of the processing.

2.2 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purpose of analysing the use of the website and services. The legal basis for this processing is consent or our legitimate interests, namely monitoring and improving our website and services.

2.3 We may process information contained in any queries you submit to us regarding our services (“Contact Us”). The data from queries may be processed for the purposes of offering, services to you. The legal basis for this processing is consent.

2.4 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.5 We may process information contained in or relating to any communication that you send to us The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.6 We may process any of your personal data identified in this policy where necessary. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.7 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.8 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

3. Providing your personal data to others

3.1 We do not disclose or pass on your personal data to any third parties.

3.2 We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4. Retaining and deleting personal data

4.1 This Section 4 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

4.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

4.3 We will retain your personal data indefinitely where necessary until you expressly request for such removal.

5. International transfers of your personal data

5.1 We do not transfer your data to any countries.

5.2 The hosting facilities for our website are situated in the United Kingdom. The European Commission has made an “adequacy decision” with respect to the data protection laws of UK. Storage of data in this facility will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

6. Your rights

You are allowed to withdraw your membership at any time you deem fit. It is to be noted that no refund of the membership fee is provided on forfeiting your membership status in CKC.

7. About cookies

7.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

7.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

7.3 Cookies do not typically contain any information that personally identifies a user.

8. Cookies that we use

8.1 We use cookies for the following purposes:

(1) security – we use cookies as an element of the security measures to protect our website and services generally.

(2) analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: Google Analytics Cookies)

(3) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: Statistics Cookies).

(4) advertising – we use cookies to help us to display advertisements that will be relevant to you (cookies used for this purpose are:marketing cookies)

9. Cookies used by our service providers

9.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

9.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

9.3 We also use cookies set by the website for privacy and security reasons.

10. Managing cookies

10.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

10.2 Blocking all cookies will have a negative impact upon the usability of many websites.

10.3 If you block cookies, you will not be able to use all the features on our website.

11. Amendments

11.1 We may update this policy from time to time by publishing a new version on our website.

11.2 If there is any change to our policy, you will be notified.

12. Our details

12.1 This website is owned and operated by Coventry Kerala Community.

12.2 Our principal place of business is at 29 Browett Road Coundon Coventry CV6 1BA.

12.4 You can contact us:

  • (1) by post, to the postal address given above;
  • (2) using our website contact form;
  • (3) by telephone, on the contact number published on our website.
  • (4) by email, using the email address published on our website.